This position is part of a team responsible for all meetings, cricket and events at The Guildford Pavilion. The role involves assisting with general administration, event preparations, sales and ad-hoc office requirements. Within your remit, you’ll be responsible for assisting with events including conference and meetings, parties, dinners, weddings, wakes, concerts, cricket and community activity to new and existing clients, maintaining, and building positive, long-term relationships with clients and ensuring that the clients receive the highest level of service.
The role will report into the Venue Manager and will be very much hands on with sales, operations, and liaising with preferred caterers, sponsors and suppliers.
This is a great opportunity to start a new career within the events industry.
We are looking for an enthusiastic and ambitious individual, who wants to be part of a thriving business and be part of a bustling and exciting team.
Daily Office Duties
- Assisting with day time events, room set-up etc.
- Managing the reception area, including welcoming customers and guests
- Managing company correspondence, including phone calls, emails, letters and packages
- Maintenance of Ivvy database, produce sales reports
- Look after all Event ordering as instructed by venue
- Look after all office supply requirements
- Managing inventory of office supplies, including stationery and multimedia equipment to ensure smooth office operation
- Social Media
- Marketing support
- Inventory
- Sales support
- Managing stock room organization
Facilities
- Assist with weekly bar stock checks if requested by the VeneueManager
- Arrange orders and PO’s for bar stock if requested by the VenueManager
- Report any work required to be carried out within the building
- Support the Venue Manager with the facilities management of the building
Marketing
- Promote agreed marketing offers according to business requirements
- Input into the annual marketing plan
- Action the social media plan to promote the venue and generate enquiries
- Ensure all new contacts are entered into the marketing database within iVvy correctly to grow the internal database
New Business Development
- Proactively seek out new business opportunities
- Follow up by telephone all new leads
- Invite new business opportunities to promotional/showcase events
- Network within the Guildford business community
- Cricket
Liaise with Surrey County Cricket Club and Guildford Cricket Club with regards to their requirements during the summer cricket season Work on cricket events during the summer cricket season as required EXPERIENCE
Essential
- Minimum one year office experience
- Sound commercial acumen and target driven
- IT literate, with experience in house CRM systems
- Excellent communication skills, verbal and written
- Strong service orientation and customer focus
- Enthusiastic and self motivated
Pay: £24,108.00-£27,000.00 per year
